CAREER OBJECTIVE: Seeking a position which will allow my Graphic and/or Web Design skills and experience to grow.
Adobe/Macromedia Production tools (Photoshop, Illustrator, Dreamweaver, Flash, Premiere), Apple Final Cut Express/Pro. MS Office Suite (Word, Excel, Powerpoint, Outlook), Exposure to HTML, PHP and Actionscript. MS Windows 3.x/9x/NT/2000/ME/XP, Mac OS 9/X. Bilingual in written and spoken Visayan (Filipino). 10-key, fax, 45 WPM. Team-oriented, creative, analytical, fast learner and great at multi-tasking.
San Jose State University, San Jose, CA
Bachelor of Fine Arts, Digital Media, May 2006
ABC Representative Apr 2007–Present
AUTODESK INC., San Rafael, CA
Ensure high level customer satisfaction by fairly resolving escalated issues. Enter orders into the order system including customer information, serial numbers, and registration codes. Respond to customer inquiries through e-mail, fax, and phone about software shipments, products, verifications, registration, activations and complaints.
Stage Director Feb 2007–Apr 2007
WELLS FARGO, San Francisco, CA
Greet and direct customers to their desired areas of business/service. Provide a WOW customer experience from point of entry into the store. Manages the flow of customers in the lobby by assisting them to prepare their transactions. Evaluate customer's needs in order to shorten service duration. Answers any questions and issues a customer may have. Identify and make sales referrals, cross-sell bank services and products for Wells Fargo partners. Maintain store lobby by ensuring it is clean and inviting for customers.
Teller Apr 2006 – Feb 2007
WELLS FARGO, San Francisco, CA
Provide friendly customer service and process transactions, such as, check cashing, deposits, withdrawals, money orders and cashiers checks. Responsible for balancing cash drawer daily.
Graphic Designer/Webmaster May 2005 - May 2006
DENTCON SYSTEMS INC., San Jose, CA
Created print material for clients which include: brochures, identity design, business cards, stationary sets, and flyers. Designed, deployed, and modified client's websites to suit their needs in a timely fashion.
Cashier/Customer Service Supervisor Aug 2000 - May 2006
SPARTAN BOOKSTORE, San Jose State University, San Jose, CA
Assisted diverse customer base, including disabled persons and people with special needs, with helpful service and information. Cataloging of various department purchase orders. Daily operations of U.S. Postal unit. Selected to develop new ways to motivate staff to excel and deliver quality service to customers and also to generate weekly schedules. Delegated tasks to each employee and ensured efficient completion of tasks.
Data Entry Operator Aug 2002 - Mar 2003
BUDGET DATA, San Francisco, CA
Data entry and maintenance of survey database as well as various clerical duties.
Grader Jun 1998 - Jul 2000
KUMON MATH AND READING CENTER, El Cerrito, CA
Assisted K-12 students with mathematics. Prepared worksheets, corrections of class/homework and clerical duties.
Brynner Agassi Website
Created all content for custom website for client, Brynner Agassi, drummer. Created logo using Adobe Illustrator. Implemented webpages using Macromedia Flash and Dreamweaver. Generated graphics using Adobe Photoshop and Illustrator. Links created with Actionscript and HTML.
Graphic Designer 2005
Created original logo for client. Printed business cards for CCPro (Custom Clear Protection) company.
Graphic Designer 2007
InDesign Project: Created layout for Redwood Trust Employee Handbook. Layout consists of bookmarks and hyperlinks for easy navigation.
Created all content for custom website. Project not completed due to client's budget.
Webmaster Sep-Dec 2008
Whole Cakes Website
Created all content customer website for client, Sonya Kim. Implemented website using Macromedia Flash and Dreamweaver. Generated graphics using Adobe Photoshop and Illustrator.
Graphic Designer Nov 2008
Created original logo design for Oh Snaps!.
Senior Project, SJSU Fall 2005 - Spring 2006a
"Cavities of the World"
Created concept and execution plan for gallery exhibition at SJSU design studio. Independent research project with guidance from SJSU Digital Media professors. Generated series of 32 one-minute movie clips using Apple Final Cut Pro. Triggered movie clips via keyboard input with Macromedia Flash using Actionscript.
Calero Canine Website, Dentcon Systems, Inc. 2005
Graphic Designer/Webmaster for animal obedience school website. Hosted by Dentcon Systems Inc.
Flamenco de Contento Website, Dentcon Systems, Inc. 2005
Graphic Designer/Webmaster for client, Aurelia Contento. Hosted by Dentcon Systems Inc.
Golden Hills Dental , Dentcon Systems, Inc. 2005
Webmaster for family and cosmetic dentistry office. Generated web forms using PHP and HTML
(see Appointments link). Created interactive contact box on home screen that submits email form
direct to client. Hosted by Dentcon Systems Inc.